Most small businesses start with very little forward thinking into information technology. Understandably, they usually start with a laptop or two, an internet connection with a wireless router, a hosted email account, and maybe some cloud storage. All this is perfectly understandable – starting a business is expensive, and requires a lot of work. Most entrepreneurs barely have the time to eat dinner, nevermind worry about how their IT systems should be structured, or finding the budget to do so.
As new businesses continue to grow, not only do their IT needs start to creep, but their data becomes more important, and more sensitive to potential loss. Perhaps the business is holding sensitive customer data, or accepting credit cards which introduces compliance requirements. Next thing you know, business is booming. The company is expanding, and with each new hire the owner goes and buys a shiny new laptop at <Insert Big Chain Store Here>. All is good with IT – until it’s not.
Why Do I Need Professional IT Help? Everything Is Going Great!
It’s difficult to see the value in hiring IT help when everything just works. But there will be a day when something bad will happen. It’s not a matter of IF it will happen, but when. Your company network gets infected with ransomware, a hard disk dies which contains company-critical information, an employee is targeted with a phishing attack which leads to a compromised network.
While there’s no way to protect your company 100% from human error or the increasing number of security threats, there are two main things that can be implemented to reduce risk:
- Implement protection against threats to your company systems and data via various security best practices.
- Provide the ability to quickly recover from a disaster.
While prevention is very important, the name of the game is being able to quickly recover when something bad happens. There’s just no way you can stop every human error or external security threat – you have to focus on recovery.
This is where an experienced IT professional comes into play. A reputable IT services company has the industry knowledge and experience to implement protective measures and recovery procedures, as well as architect solutions that allow the business to be more productive, thus lowering costs.
But We Put Our Data In The Cloud – We Don’t Need To Worry About That Stuff!
Cloud and SaaS (Software-As-A-Service) products have been steadily on the rise. While extremely convenient and cost-effective, they also tend to give a false sense of security to small businesses. Cloud providers generally provide some sort of redundancy in order to protect against data loss, but there are no guarantees, nor do they protect against human error.
A backup and recovery strategy needs to include not only on-premise systems and data, but data residing in cloud or SaaS services. An IT professional can design a cost-effective, reliable, and resilient solution to make sure your company data is safe and available at all times.
OK, But It Just Doesn’t Make Financial Sense For My Company To Hire IT Help.
The question that should be asked is, what is the the financial impact if your IT systems fail, or you lose mission-critical data? How fast can you recover? How much downtime can you withstand? How will this affect your customers? Again, it’s all about protecting yourself against an inevitable bad day.
Hiring a Managed Service Provider (MSP) is surprisingly cost-effective, and bridges the gap between no IT staff, and an internally hired full-time IT staff. The MSP will work with you to learn your business, what your technological struggles are, and to design reliable and resilient infrastructure. Most work can be performed remotely, and the MSP monitors your systems and infrastructure 24/7, finding issues before they wreak havoc. If something bad does happen, which it inevitably will, a good MSP will help you recover quickly, getting back to what’s important – serving your customers.
Why Wouldn’t I just Call <Insert Big Chain Electronics Store Here>? They Are Much Cheaper.
Big chain IT help desks are just that – they are help desks. They focus mainly on residential customers, and the employees generally don’t have experience in supporting businesses and the enterprise-class systems and applications that they use/require. You want your company’s assets to be in the hands of an experienced and capable professional – not inexperienced folks that are new to the industry.
How Can I Get More Information About 919 IT Solutions, And The Services You Provide?
919 IT Solutions is Managed IT Service Provider based in the Triangle region of North Carolina. We serve the towns/cities of Raleigh, Durham, Cary, Morrisville, Chapel Hill, Apex, Holly Springs, and surrounding areas. Please visit our website at www.919solutions.com for more information, or to get in touch.
We have over 20 years of enterprise IT experience in the system administration and DevOps fields. What does this mean? This means we don’t just know how to fix computers, but are capable of designing and architecting systems and solutions with your business’s needs in mind. We take security seriously, which is imperative in today’s digital age.
Contact us at any time – you don’t need to worry about high-pressure sales tactics here, we’re here to listen to you and find out what your current IT pain points are. Based on that, we can recommend a variety of services to fit your needs.